Home Deep Cleaning Services In Pimpri Chinchwad

1️⃣ 💰 Booking & Payment Policy

• 50% advance payment is required for booking confirmation.

• Remaining amount must be paid 10 minutes before completion of work.

• Instant payment required before 7 PM on the day of service.

• For cash payments, please pay immediately after service completion.

2️⃣ ⚙️ Client Requirements

• Please ensure electricity, water, and a ladder are available during cleaning.

• The team cannot proceed without these basic facilities.

3️⃣ 📦 Package Scope

• If any portion of the package work is skipped by the customer, full package charges will still apply.

• Wall wet cleaning includes wiping with chemical only — no scrubbing.

• Floor scrubbing is not included in the standard package (available as an add-on).

4️⃣ 📅 Cancellation & Rescheduling

• Customer cancellation fee: ₹500

• Reschedule: only to the next available slot.

• If our team reaches your location and you cancel, 50% of the total amount must be paid.

5️⃣ 🛡️ Liability & Safety

• Please secure jewellery, cash, and valuables before cleaning starts.

• The company is not responsible for any loss or damage to items.

• No external window cleaning without grills or safety support.

• Fragile or decorative items like chandeliers and house temples are excluded.

• Big balconies (over 4ft x 10ft) are not included in the standard package.

• Our team will not move heavy furniture, wardrobes, or beds.

6️⃣ 🚫 Behavior & Conduct

• Abusive language or shouting at staff is strictly prohibited.

• If such behavior occurs, service will be stopped and booking considered cancelled.

• The customer must still pay the billed amount.

7️⃣ 🧽 Stain Removal Policy

• 100% removal of paint, rust, glue, acid, or hard stains is not guaranteed.

• Kitchen and bathroom scrubbing included only in higher packages.

8️⃣ ⏰ Cleaning Duration

• Service duration varies from 5–8 hours depending on home size and condition.

• Exact finish time cannot be guaranteed.

9️⃣ 🍽️ Kitchen & Preparation

• Please clear excess items from the kitchen before cleaning.

• Wall stains or permanent marks are not covered in normal packages.

🔟 📞 Customer Support

• If our phone lines are busy, please wait for a callback or send a WhatsApp message.

• We attend multiple clients daily — thank you for your patience and cooperation.

11️⃣ 📜 Closing Note

These terms are designed to ensure smooth, safe, and transparent service for all customers.
By following these guidelines, we can together build a trusted, top-quality cleaning brand in Maharashtra.

12️⃣ 🙅‍♂️ Do Not Convince Cleaners

• It is strictly prohibited to negotiate prices or take staff contact details directly.

• Any direct dealing with staff will lead to a penalty of ₹1000.

• In such cases, the company will not be responsible for any loss or damage.

🙏 Thank you for choosing Vishwanath Cleaning Services.
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